API & Recording Server issues
Incident Report for Crowdcast
We had sporadic timeouts on our API servers which affected our recording servers that was caused by a scaling patch we deployed. This caused issues throughout the morning including causing a handful of Crowdcast events from not recording or multi-streaming properly. As soon as our team was alerted about the issue we reverted the patch and our systems returned to normal operation. We've since contacted the affected customers.
Posted Apr 21, 2020 - 12:00 PDT